Contact information
Contact Information
This Contact Information page provides the official contact details for PupJacket.
Store Details
Store Name: PupJacket
Website: pupjacket.shop
Business Address: 713 N. Tiago Ct, Gilbert, AZ 85233, United States
Email: support@pupjacket.shop
Phone: +1 (602) 361-5749
Customer Support
For customer service, order support, product questions, shipping questions, returns, or refunds, please contact us by email at:
To help us assist you faster, please include your order number and the email address used at checkout.
Business Inquiries
For general business inquiries, please contact us at:
Response Time
We aim to respond to customer inquiries within 24–48 hours during business days. Response times may be longer during weekends, holidays, or high-volume periods.
Returns and Refunds
For return or refund requests, please email us within 30 days of delivery. PupJacket offers free returns and refunds within 30 days for eligible items according to our Return & Refund Policy.